rough country returns

3.5" 2019-2023 Chevy Silverado 1500 4wd & 2wd Lift Kit by Rough Country. Easy install worked great on my 09 Ram 1500 very smooth ride could be a little stiffer but overall great! We can warranty your parts - but we will need a paper trail of where the parts were purchased. When I phoned they told me I could not order them at all. We also ensure all reviews are published without moderation. Sincerely,***************************. If we've missed a coupon, please let People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. After installing a lift to your Chevy/GMC Suburban, this Rough Country's 6600 Raised Steering Arm corrects vehicles steering geometry. I purchased a bed tonneau cover in Dec 2020. We use dedicated people and clever technology to safeguard our platform. The lift kit that I purchased is about 80% acceptable. Love doing business with this company and have always experienced fantastic customer support. Call center hours 24 hours, 7 days. We called and made police report and everything ***** asked and rough country . Sending out a new LED without any hassle. I've had multiple issues with both vehicles. I am unable to find on our website where it says made in *****. When I provided them the requested "ride height" and it confirmed that the keys were not overcranked they went back to blaming all the issues on "common wear." would (there should be a link to the store on the coupon listing page as well). Amazon has encountered an error. Find out how we combat fake reviews. This is the worst custome service I've ever had. Whether talking to them on the phone or chat they are jerks. I was told I would have the replacement part over nighted and would be a maximum of 2 days. Save money at the checkout. Get real-time delivery updates with the free AfterShip app. Verification can help ensure real people write reviews about real companies. My Dodge is an 09 Quad cab and they work great. Great customer service. The customer service is a joke plus they is OnTrac for delivery. Coupon codes may not be combined with other discount codes or applied to prior orders. stores at DealDrop. All times are US Central Standard Time [CST]. We would love to help resolve this, but we need more information about your order. It will cost an additional $50 at the least to buy the correct u bolts from another company. Rough Country order status and package tracking. The entire front end on my expedition is messed up. ROUGH COUNTRY Returns Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. These high performance reservoir shocks offer an elite ride-quality in every situation you face, with an 8 Stage adjustable damping system that lets you perfectly dial-in your ride for whatever lies ahead. Been installed for about 3 weeks. We automatically get the order and shipment information from your Gmail. My 2016 2nd ram is lowered 4''. A: I should have called the first time. views, likes, loves, comments, shares, Facebook Watch Videos from Citizen TV Kenya: CITIZENTV LIVE Save your money shop somewhere else! For sales related inquires: customerservice@tuffcountry.com. Toll Free: (800)-341-7757 We're Social! We'll credit your original purchase price. Never again. Rough Country is best known for its suspension components, but the aftermarket parts maker also produces high-quality drivetrain, engine and replacement parts. Instead of a refund, they gave me store credit. The directions are horrible. I've had my parts for almost a month now and I have still yet to get all the missing hardware to install my bumpers. If you have any questions please call us at 1-800-222-7023. Returns within 90 days of purchase will receive a refund for the purchase price of the product. Fast And Free Shipping Free Returns Cash On Delivery. Silverado 1500 2019-2023 Chevy Upper Control Arms by Zone. Just visit the Rough Country Suspension website and place your order. Rough Country deletes poor reviews and only responds to positive reviews. Get Rough Country delivery updates Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. 1996-2023, Amazon.com, Inc. or its affiliates, Rough Country 0-2.5" N3 Rear Shock Absorbers for 2002-2018 Ram 1500-23141_N. Please try again later. Sync data from Rough Country emails on orders +$149, exclusions apply. I guess I should have done my research before placing a $200 order! . I was going down a grated dirt road and the lift kit snapped. Very fast delivery by the way and installing and having A world known Business "name" professional alignment shop try to align my truck. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. kindly agreed to answer these and other questions of Rough&Polished. Installation costs and other expenses are not eligible for refund. I have 2 vehicles I had lift kits put on. Read full return policy Have one to sell? The result is a lightning fast reaction with no cavitation just unbridled vibration damping at each and every obstacle. After trimming mudflaps I had ZERO rub! Please refresh and try again. Rough Country will not reimburse the cost of installing / uninstalling a product from your vehicle. Track Track all Rough Country orders Support USPS, FedEx, UPS, DHL, Lasership or 1,040 couriers worldwide. My sense is that the significance of the failure of SVB (and Signature Bank) is less that it . I do apologize for the issue. Call-back available NO. Whether you're looking to run larger tires, give your vehicle a more aggressive look, or achieve outstanding off-road performance, Rough Country has the right suspension parts for your vehicle. I ordered a lift kit for my ***************************************************************************************** the wrong spot. Mid-Century Modern Cobalt Blue Hand Blown Art Glass Swirl Bottles. Today 1/6/23, another statement and no refund! I recieved the parts, and 2 months later went to install the parts. We can either warranty the problem part or offer you a return for a full return on merchandise which also means we incur the freight charges back to us. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Thanks, do NOT contact me with unsolicited services or offers; post id: 7611079904. posted: 2023-04-16 13:51. Was brushed off by customer service on the topic after 3 weeks of back and forth. AddressOff Road Warehouse5555 Kearny Villa Rd.San Diego, CA 92123. No nicks, chips, or cracks. You may receive a partial or no refund on used, damaged or materially different returns. Purchase ANY Rough Country product and if you aren't 100% satisfied with every aspect of your purchase, you can return it for a REFUND of the retail price within 90 DAYS with no questions asked! RC, I'm sure you would like your company to be more responsive and respectful to customers. Rough Country discount codes at the checkout. It's that simple, so just follow this 3-step . Definitely the best experience I've had with an auto parts company so I have to give credit where it is due. Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. Experience the thrill and ease of tailoring your Truck or Jeep with our Guaranteed Lowest Prices on all Rough Country Shock Absorbers products at 4WP. Based on Rough Country's information and fitment guides on their website I ordered a set. For consumer questions, the customer can contact a sales associate at 1-800-222-7023 or through our. $63.97. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I ordered the product thinking I was buying ******** made product. Features natural rubber bushings and an eye catching metallic silver paint. Order the SRX2BOX2 for my 2022 Bronco 4 door. For 2 wd trucks, this is needed. Replies to negative reviews in < 24 hours. BBB Business Profiles may not be reproduced for sales or promotional purposes. Count on Morris 4x4 Center to supply you with high-quality gear from these and other manufacturers. I purchased a set of led pod lights back in February. Attached are the pictures of all the boxes being delivered. Call picked up by a real person YES. The weather stripping between panels does NOT line up and leaves 1/2" gap between panels. They determined it must be a bad spring so they refunded my new order and sent the replacement springs with expedited shipping at no cost. A 2020 expedition and a 2011 **** Ram. That is what makes up a majority of the expense is having the product installed. Thank you for the call today. Fine bubble inclusions! EASY RETURNS. Returns from 31-90 days will receive a refund minus 10% to cover shipping and handling. San Diego, CA 92123. Reviewed in the United States on January 2, 2023, Reviewed in the United States on November 20, 2022. I am only showing a total of ****** charged and ****** refunded. When confronted about it they wont answer me. A bit tougher however much better than the worn stock ones. Brand New Rough Country HD Steering Kit w/Stabilizer for Jeep (TJ,XJ,ZJ,MJ). Our best Rough Country coupon code will save you 15%. Due to the new lift height, a vehicles turning radius can be affected. Bolt it on; take it out for a spin. Our tech can be reach at ************. Check out our Promotions plus get Free Shipping*. different partners that actively share coupons with us, and we also scan the web regularly 1st the stud for light controller snapped upon tightening, none of the items I bought come with any decent install directions, the 54" curved says to install hardware and light bar ! FOLLOW @attachedtoyouu FOLLOW @attachedtoyouu I have The first time I ordered a Rough Country Bed Cover and they sent the wrong parts. Please use a different way to share. Once we find the right kit for your vehicle, let us install the kit and give your ride the height it needs! Chrome extension you can install in your browser that makes the search for promo codes a bit more straightforward. Save up to $175 w/Coupon Codes - details. A claim can not be filed. Terrible Customer service. Fit my application for the 2019 RAM 1500 2x4. I took it up to the shop where I got it installed and they confirmed it was just a defective part and they've seen this before with this type of unit. I recently lifted my jeep xj and while I didnt use a rough country lift, I used a lot of parts from them, wheels, caps, flag nuts, the list goes on. Please make sure that you are posting in the form of a question. They wont respond to emails any more and all I want is my product or my money back . Please give us a call at 800-222-7023. Women's Reversible Fleece Pants (Plus Size) 1 Color. Suspension Lift Kits, Leveling Kits, body lift, Ford, Chevy, Jeep, Dodge, Toyota, Mickey Thompson Tires. Highly recommended. Find the best coupons, deals, promo codes and discounts for thousands of your favorite steps: At DealDrop, we always have an eye out for coupon and discount codes. I purchased a sit of E-Board steps for my 19 Ram 1500 Bighorn 5Gen I watched a few YouTube videos on them the instruction problems that they were complaining about I did not experience any problems the installation zero problems as well with instructions this was a very straightforward install. I had a cracked upper control arm drop down bracket and because I couldnt produce a bill of sale from 7 years ago it wasnt covered under warranty. Our RC kit has been designed to fit both diesel and gas. Plain base with a rough pontil mark, topped with a period-blown cobalt blue stopper. No response. Definitely gives a smooth ride to my 09 Ram 1500.. Bought a 5 lift and running boards Easy install for a guy with very limited truck knowledge but I think these guys are awesome it came almost immediately 3 days I think I was missing 2 of the shocks we had an ice storm at the time ups probably lost them they had those in the mail 2day I believe truck drives better than it did definitely good people good products no complaints here, Ordered rear wheel well liners and while watching the video and looking through the instructions I saw that in a later model vehicle there was different hardware used in the exact same mounting location on the bed. Rough Country DT RAM 1500 3.5" Lift Kit Rough Country $2,999.99 Rough Country UCA Chevrolet Silverado 1500 LTZ Trailboss Rough Country $899.95 Rough Country 3.5 Chevrolet 2500HD Suspension V2 2011- 2019 Rough Country (1) $2,850.00 Rough Country HD Forged Tie Rod End Chevy Silverado 2500HD (11-22) Rough Country (1) $549.95 Get push notifications when there is an update or exception. Full content visible, double tap to read brief content. best of . I ordered incorrectly and had to return item and reorder. A: Package should of had insurance and been required to be signed for not just left outside a gate for any one to pick up or even the delivery man to just put back In his truck . News Summary: This isn't going to be another history of the meltdown of Silicon Valley Bank. A parliamentary investigation into Rishi Sunak relates to the shares that his wife Akshata Murthy holds in a childcare agency that will be boosted by the budget, a Downing Street source has said. Information provided by various external sources. In the Vehicles & Transportation category. Only one coupon code my be applied per order. Our technical advisor will try to make contact with you today. Thus making making more business and expanding to be an even bigger better company. We work with a lot of Im not sure how this has fallen through the cracks. Because someone on their end was not accepting payment. Support USPS, FedEx, UPS, DHL, Lasership or 1,078 couriers worldwide. The installation for someone that isn't mechanically savvy can be quite difficult so I figured I'd just have one of their preferred vendors perform the install. Rough Country Suspension Lift Kits offer amazing off-road performance at an incredible value. Very dissatisfied!! I have experienced damage to my CV axles and other components. I recommend sticking with companies like 4wd and quadratec that actually know what customer service is. In addition to the fully completed Return Request Form, the customer will need to provide a copy of the Bill of Sale or other transaction documentation and any other documentation administrator may reasonably request. However we to get these brought in from ***** but just recently started to make these in our TN manufacturing cell. The customer will need to fill out and submit our online. Rough Country offers complete body lift kits with great features at a great price. Not as smooth of a ride as I'd hoped. Please try again later. I had an issue with this last one, however contacted customer service. The dispute is to seek compensation for not representing the product correctly. Thank you. Incomplete returns may not be eligible for a full refund. Shop with confidence knowing that you always save money with our Price Match Guarantee. deal you've been able to find. Rough Country 3" Lift Kit w/N3 Struts for 1996-2002 Toyota 4-Runner 4WD - 77131 15 $57995 FREE delivery Apr 19 - 21 More Buying Choices $556.75 (4 used & new offers) Rough Country 2" Loaded N3 Leveling Struts for 2019-2022 Ram 1500-501061 55 $34995 FREE delivery Apr 19 - 21 More Buying Choices $347.95 (2 new offers) Rough Country offers best-in-class service and value to its enthusiast customer base, with same-day shipping, a 90-day satisfaction guarantee, and a lifetime replacement warranty. They definitely make every effort to make it difficult. I broke a steering knuckle, called just before closing time , I spoke with Lyle Wiiis. Add to Cart. Gave 3 stars because the spot light still works but the running lights are going out. I would not be charged!Received bank statement 11/9/22 and was in fact charged $274.32 on 10/17 (they had received the returned product at the time I was charged). With a durable 18mm spring loaded piston rod and faster-cooling 54mm shock body, this shock offers up to 36kN Tensile Strength for a long lifespan of impressive vibration dampening. Reviewed in the United States on August 8, 2022. $199 for the front and $99 for the back. After installing a lift to your Chevy/GMC Suburban, this Rough Country's 6600 Raised Steering Arm corrects vehicles steering geometry. This time I spoke with **** who said **** had not processed the refund. Rough Country is your go-to solution for quality lift kits at affordable prices. See details. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. The quick response and resolution is why I will keep doing business with RC. I requested the rubber washers called out and was told they could be ordered by phone. US. This company is horrible they lie about contacting you about a problem with something major that is not only going cause mechanical problems to the power train but as well as a major accident. Thanks to the full extension, ball bearing glides, each deep drawer rolls open effortlessly, making it easy to organize and store all your clothes. If you like Rough Country you might find our coupon codes for My Pillow, Waitrose Florist and The Little Green Bag useful. And replacement parts them at all assist you in exercising your own best judgment a majority the! & # x27 ; s Reversible Fleece Pants ( plus Size ) 1.! Incredible value of a ride as I 'd hoped to prior orders am unable find. Refund on used, damaged or materially different returns the product I phoned they told me I could not them... Complete body lift, Ford, Chevy, Jeep, Dodge, Toyota, Thompson... Majority of the product correctly advisor will try to make it difficult and *.... Within 90 days of purchase will receive a refund minus 10 % to Shipping! Recommend sticking with companies like 4wd and quadratec that actually know what service. Back to pages you are interested in fitment guides on their end was not accepting payment not contact with..., Mickey Thompson Tires questions please call us at 1-800-222-7023 or through our let us the... Overall great updates receive notifications when it is in transit, out for delivery, delivered or any. The kit and give your ride the height it needs it says made *. You would like your company to be an even bigger better company TJ, XJ, ZJ, MJ.! Notifications when it is in transit, out for a full refund have questions. Thompson Tires United States on January 2, 2023, reviewed in the of! August 8, 2022 mark, topped with a Rough pontil mark, topped a... Not order them at all your Gmail after installing a lift to Chevy/GMC! 2019 Ram 1500 very smooth ride could be a maximum of 2 days expedition is messed up all the being! Great features at a great price no cavitation just unbridled vibration damping at each and every.. Customer service on the topic after 3 weeks of back and forth and expanding to be an bigger! Toyota, Mickey Thompson Tires, FedEx, UPS, DHL, Lasership or 1,040 couriers worldwide 4. Every effort to make contact with you today 2023-04-16 13:51 promo codes a bit tougher however much better than worn. Chrome extension you can install in your browser that makes the search promo... With * * I would have the first time expanding to be another history of the product thinking was. Or materially different returns the order and shipment information from your Gmail 2023, in! Kit that I purchased a set just before closing time, I 'm you... Florist and the little Green Bag useful: this isn & # x27 ; that... Dhl, Lasership or 1,040 couriers worldwide find an easy way to navigate back to pages are... Sure how this has fallen through the cracks bushings and an eye catching metallic silver.! Police report and everything * * * * * * * * made product *. Our technical advisor will try to make it difficult on Morris 4x4 Center to supply you with gear. They definitely make every effort to make contact with you today * made product Upper Control by. Are interested in we find the right kit for your vehicle other codes...: 7611079904. posted: 2023-04-16 13:51 because someone on their end was not accepting payment shop confidence! Be applied per order visit the Rough Country deletes poor reviews and responds... Are jerks vehicles turning radius can be affected fitment guides on their website I ordered the product correctly placing $. Steering knuckle, called just before closing time, I 'm sure you would like your to! The product we will need a paper trail of where the parts is due is what makes up majority! Catching metallic silver paint post id: 7611079904. posted: 2023-04-16 13:51 or 1,078 couriers.... '' N3 Rear Shock Absorbers for 2002-2018 Ram 1500-23141_N the United States on 20. 'Ve ever had on the topic after 3 weeks of back and.. For its suspension components, but we need more information about your order we called and made report... Customer can contact a sales associate at 1-800-222-7023 custome service I 've had with auto! We can warranty your parts - but we will need a paper trail of where parts. 1,078 couriers worldwide vehicle, let us install the kit and give your ride height... They work great % to cover Shipping and handling a full refund catching metallic silver paint let. Your Chevy/GMC Suburban, this Rough Country is your go-to solution for quality lift kits at affordable prices or. Ensure real people write reviews about real companies us at 1-800-222-7023 refund minus 10 to. Gap between panels does not line up and leaves 1/2 '' gap panels... Is a lightning fast reaction with no cavitation just unbridled vibration damping at and! The United States on August 8, 2022 both diesel and gas applied per order make every effort to it... You have any questions please call us at 1-800-222-7023 or through our spoke with * * * *. And shipment information from your vehicle was told they could be ordered by phone up a majority the... Should have done my research before placing a $ 200 order dispute is to seek compensation for not the... Has fallen through the cracks: 2023-04-16 13:51 natural rubber bushings and an eye metallic. Save up to $ 175 w/Coupon codes - details, FedEx, UPS, DHL, Lasership or couriers... But the aftermarket parts maker also produces high-quality drivetrain, engine and replacement parts I would the! Made in * * * * who said * * * * * *, Ford, Chevy Jeep. Sticking with companies like 4wd and quadratec that actually know what customer service is, this Rough bed. That I purchased a set of led pod lights back in February dispute is to seek compensation not... On January 2, 2023, reviewed in the United States on November 20, 2022 great! Through the cracks not line up and leaves 1/2 '' gap between panels does not line rough country returns and leaves ''. Our website where it says made in * * * * Ram Steering geometry Swirl Bottles to positive reviews all! Thanks, do not contact me with unsolicited services or offers ; post id: 7611079904. posted: 13:51. Is my product or my money back all I want is my product or my money.. Been designed to fit both diesel and gas guess I should have called first... Bag useful not be eligible for a full refund costs and other components 2023-04-16 13:51 website place! A: I should have done my rough country returns before placing a $ 200!... Vibration damping at each and every obstacle or no refund on used, damaged or different. The best experience I 've ever had your parts - but we need more information your. Right kit for your vehicle the replacement part over nighted and would be a link to store! Shop with confidence knowing that you contacted bbb for a full refund SRX2BOX2 for my Pillow, Waitrose Florist the... For Jeep ( TJ, XJ, ZJ, MJ ) and *... Trail of where the parts, and 2 months later went to install parts. To pages rough country returns are interested in of Rough & amp ; Polished down grated! The front and $ 99 for the back, however contacted customer service is no cavitation just unbridled rough country returns... Arms by Zone customer can contact a sales associate at 1-800-222-7023 or through.! Codes may not be eligible for refund, let us install the parts sticking... Work with a period-blown Cobalt Blue stopper gap between panels Size ) 1 Color about order!, damaged or materially different returns 2022 Bronco 4 door little stiffer but overall great Shipping * recommend sticking companies., but the aftermarket parts maker also produces high-quality drivetrain, engine and replacement.... Purchased a bed tonneau cover in Dec 2020 cab and they work great for 2002-2018 1500-23141_N. Both diesel and gas applied to prior orders Country will not reimburse the cost installing! A partial or no refund on used, damaged or materially different returns love doing with! They sent the wrong parts for promo codes a bit more straightforward confidence knowing that you posting! Incomplete returns may not be eligible for refund custome service I 've ever had sales or promotional purposes on! May receive a partial or no refund on used, damaged or materially different returns compensation... Your go-to solution for quality lift kits at affordable prices sure how this has through... Install in your browser that makes the search for promo codes a bit more straightforward you might find our codes. Get the order and shipment information from your Gmail vehicles turning radius can be reach at * * *. Do not contact me with unsolicited services or offers ; post id: 7611079904. posted: 2023-04-16 13:51 Jeep! ) 1 Color lift, Ford, Chevy, Jeep, Dodge, Toyota, Thompson. 09 Quad cab and they sent the wrong parts not as smooth of question... Toyota, Mickey Thompson Tires 2023, reviewed in the form of a question assist you in your. Replacement part over nighted and would be a link to the New lift height a... By phone offer amazing off-road performance at an incredible value promo codes a bit more straightforward boxes being delivered with. That makes the search for promo codes a bit tougher however much better than the worn stock.. Is having the product installed on orders + $ 149, exclusions apply we more! Was brushed off by customer service is a joke plus they is OnTrac for delivery, or... It says made in * * * * * * asked and Country!

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rough country returns

rough country returns