For HomeBase 2, press and hold the CYCLE hole (Above the SYNC/ALARM OFF button) at the back of the HomeBase 2 until you hear HomeBase is resetting. This Reddit is aimed at the education and support for the community. I connected the BT Smart Hub 2 up, logged into the routers interface and changed the SSID and Password to the exact same as my TP Link router in the hope that when I swapped back that it would auto recognise the same details and transition back over seemlessly without any additional setup being required. Earlier vacuuming robots get lost or stuck constantly, which in turn messes up their cleaning rhythm. *Spoiler alert* I kept this one. Reddit and its partners use cookies and similar technologies to provide you with a better experience. My eufy gets a solid red light while on the charging dock after its been fully charged. We'll be in touch soon. First, a lot of my living room furniture are on wheels. After being plugged in for 20 or so minutes (just after I finished posting this), I heard "Welcome to Eufy Security" and turned around to see that the light was blue. This is an important part of our Eufy RoboVac 11 review because it is one of the biggest complaints by users of earliervacuuming robots. Select the desired Wi-Fi network and input its password. Hes almost shockingly small, measuring just 12.83 x 12.99 x 3.07. Hes just a smidge too tall to fit under my sofa, but he can get under just about everything else. Constant solid red light on eufycam homebase Springfield April 24, 2019, 8:27am #1 @AnkerSupport My Homebase was showing a solid red light this morning. Cannot find info on this issue. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Solid orange: Low power and returning to charging base My eufy gets a solid red light while on the charging dock after its been fully charged. In the device tab, select the HomeBase/Wi-Fi Chime/Wi-Fi Bridge or select the. Same problem here. the sync buttom just need to push it when the app ask you to. I figured the Eufy would not have any trouble on the hardwoods and laminate, but cat hair is notoriously difficult to get out of the carpet. I couldn't find any error code about this. Step 2: Unplug the ethernet and eufy camera power connector Step 3: Hold down the sync button on your device for 10-15 seconds. Also removing the battery and fixing it back resolves the issue , if the above do not help, but would suggest you get this verified with Eufy Support. drive the robot in any direction you like, I didnt feel as though there was a learning curve for this machine at all, When you flip the unit over to empty the dust collection bin, youll find a legend, relatively inexpensive as vacuuming robots go, capable, and has tremendous cleaning abilities, allow it to better identify things like pedestal fans as genuine obstacles, the Eufy is a low-cost way to permanently mark that chore off of your to-do list, If you live in a two-story home, theyre inexpensive enough that you can probably just get one for each floor!. I then disconnected the BT Smart Hub 2, reattached the TP Link Router and Network Switch, the hub went red again, and then finally went solid blue, hurrah! Hi there, You will need to go through the steps one by one to make sure you add the device correctly. Verify that the white power indicator on the charging base is illuminated. It faces strong competition from the likes of Arlo and others, but the Cam 2 Pro holds its ground against the best in the business extremely well. At the same time, the fact that the Cam 2 Pro requires existing outdoor wiring and a standard junction box to operate may be a real issue for some. This is super strange as it worked fine for the past week after installation. I have an Eufy RoboVac 11S which seem to have developed a problem. Typically, the SYNC button is situated on the top of the eufyCam. The second is, he doesnt do well with pedestal fans. Is it a faulty homebase? There are two dimensions to this: the units suction power and the size of its collection bin. I opened the Eufy app. In the event that you are unable to connect to your RoboVac during the last phase, the EufyHome app shows unable to connect. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. After powering the homebase 2 on, the LED changes from a blinking red to a solid red, then I get the welcome message and directed to follow the steps in the app, then a blue blinking LED. Turn off RoboVac and clean the side brush of any hair or dirt. The homebase is directly connected to my router and obviously got an IP. A video can be up to 1 GB, We encountered a problem while trying to upload. These little robots use the same basic techniques, just on a vastly smaller scale. If you need to update manually for any reason, you can find the About Device section on the Eufy app and select the check for firmware update option. But, I have spare ethernet cables laying about, so I swapped it out anyway. First, a lot of my living room furniture are on wheels. ), then the Eufy is a low-cost way to permanently mark that chore off of your to-do list. Speaking of the cats they DESPISE the robot. Unfortunately, I dont see that changing any time soon, so I doubt I will have any cute cat videos featuring them riding around on the robot, but I can live with that.. Resetting the power each time just to make sure its picking up the IP. My time with the Cam 2 Pro produced detailed 2K-quality video and pleasantly clear audio on both ends of the floodlights two-way talk setup. Full of home security features like local video storage, a (very loud) siren, and person detection, the outdoor security camera offers plenty of smarts. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Step 5: Now, plug in power. Step 1: Make sure the internet is connected. Heres a picture of the Eufy in his charging station. Best Seller. Ensure that you are inside the Wi-Fi routers range. Reviewed/Nick Woodard. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); on What does red light on EUFY camera mean? If a user answers, thank them. Manage Settings It will run for about 15 mins and just stop where it is. I think I have the same problem too, a bit over 1 year old. However, Eufy says the Cam 2 Pros stock storage will last roughly 30 days, which should be plenty for most folks. REFRESH your Eufy app by pulling down on the screen. For Indoor Cam Series, press and hold the SYNC button for 10 seconds until two beeps are heard. New. Plugged in Homebase 2 to provider router via Ethernet - and after syncing via QR - straight to Firmware updates for about 10min. You can even manually set the Cam 2 Pros default color temperature and brightness, or select between five distinct security modes. While flashing blue, use Apple Home to Add Accessory. When a Eufy robot vacuum is in trouble, it will emit a series of short or long beeps. The user manual stipulates that you need 1 meter of clearance on either side of the docking station to give your robot enough room to get back to home base when he starts running low on battery power. You can then check the cameras footage to find out what triggered your alarm. Configuration > General > Wi-Fi Connection. Flashing / solid red + beeping: RoboVac has encountered a problem (this is your case error). Clean and pristine bedroom - Thanks Harvey! Some people suggested taking the battery out for a bit and then replacing it to "reset" it. If you dont like vacuuming (and honestly, who does? I'd check the power supply also, if you have a voltage meter, the dock should have 19v across the contacts. The HomeBase 2 and camera will appear. Recommendations are independently chosen by Reviewed's editors. I have deleted the app and reinstalled it (on two different phones). As of yesterday there were no new updates for it. This feature doesnt work all that well in my experience. Unplugged the power then plugged in again. I didn't check the Dock voltage. If hes going to get stuck on something, thats invariably what trips him up around here. Eufy's new floodlight, the Floodlight Cam 2 Pro, may be pricey, but it offers an excellent set of features. If your Eufy robot vacuum has been used for more than one year, try replacing the battery. Thats a very good trade. As someone who loathes having to pay a monthly subscription just to have his Ring doorbell capture video (arguably the core function of a smart doorbell), it was a relief to have onboard, local storage that allows the camera to immediately start capturing motion-activated events. Thanks. Home Base 3. S100 Wired Wall Light Cam. The light flickers quickly and unpredictably (which I think is normal for these traffic indicator lights), so it's tough to tell if it's lining up with the mysterious 18 second cycle. Now when the Eufy camera is flashing blue and red, then it shows that the camera just needs a firmware update. Please advise! It's just an off-center adaption of what I was hoping for, and I have Eufy's power restrictions to blame for that. Cleaners Talk is reader-supported. I noticed this morning that my video doorbell wasn't capturing any events and noticed that that the homebase wasn't connected either. Our team is here for one purpose: to help you buy the best stuff and love what you own. TEXT Consumer Files - All Rights Reserved. He does, and he did it a lot when I first introduced him to each room. Purchases made through the links below may earn us and our publishing partners a commission. Given that, they werenot quite useless, but far less than optimal because youd have to vacuum behind it, which kind of defeated the whole point of the thing. Posting questions may not get immediate response. Also test it as soon as the fault happens. Also removing the battery and fixing it back resolves the issue , This helped me out and cured Old Willy from such a disease, Willy is lucky to have a skillful friend in @Chiquinho. Two beeps = RoboVac's side brush is stuck. Troubleshooting Guide, restore all settings to the default values. Fortunately, collision detection AI routines have improved dramatically over the past several years, to the point that were now seeing companies beginning to test self-driving cars. There are EUFY replacement batteries for the RoboVac 11S to be found at amazon. you can also choose from one of the followingcleaning modes. Ensure RoboVacs battery is completely charged. In addition to selecting between regular and max power, you can also choose from one of the followingcleaning modes. Unless you have MAC address filtering turned on in your router setup. He was feeling his way around the edges, learning it, and once that process completed, hes pretty good. Typically, a flashing blue light on a eufy camera indicates that the camera is ready for setup, whereas a flashing red light indicates that the camera is disconnected from the Internet. After connecting eufy Clean to your eufy smart devices, you may configure automatic cleaning and lighting schedules, as well as your own preferences. Typically, a flashing blue light on a eufy camera indicates that the camera is ready for setup, whereas a flashing red light indicates that the camera is disconnected from the Internet. I have the same problem. Want to command the Cam 2 Pro to detect all motion instead of focusing on human movement? The Sync button, which is typically found at the back of the device, must be pressed and held for 10 seconds in order to reset Eufy indoor/outdoor cameras. Ensure that the primary power switch on the underside of RoboVac is in the I position. Changed Homebase 2 from Ethernet to WIFI connection - and this seemed to fix the problem. There is one for every purpose, including pet hair, carpet, and hardwood floors. Furthermore, I then managed to connect my 2K battery Doorbell up straight away to the system - blissful. Two beeps = RoboVac's side brush is stuck. The technology is advancing quickly, and most of those problems have disappeared. Unlike Eufys video doorbell and home security kit, the camera does not need the Eufy Home Base, which plugs directly into your router, to work. Mine just started doing the same thing! 5-Piece Home Alarm Kit. after following the steps in the app and I scan the QR code I am getting an error message that says : Unable to add HomeBase 2 and three helpful tipsThe LED is still blinking blue. Recommendations are independently chosen by Reviewed's editors. Moreover, if, after all of the recommendations above, you still find yourself having issues with the Eufy camera, reach out to customer service to speak to a Eufy technician who can help you solve any problem. But the Cam 2 Pro is extraordinarily customizable. No problems getting under the bed, and Ill be honest, I was stunned at the amount of cat fur in the collection bin, even after using the robot daily for more than a week. Once I bit the bullet and removed my old porch light, mounting the Cam 2 Pro in its place was a straightforward process that took all of 15 minutes. When the battery is being charged, the eufycam cameras LED will be solid red, and the app will display the charging status. Not to be outdone, the devices three light panels effortlessly trained a spotlight on my driveway during some late-night testing. Care to adjust the streaming or recording quality, or even toggle on and off the floodlights built-in microphone? Credit: For HomeBase 2, press and hold the CYCLE hole (Above the SYNC/ALARM OFF button) at the back of the HomeBase 2 until you hear HomeBase is resetting.Does EUFY HomeBase 2 have to be connected to router?After setup, HomeBase can be switched to a Wi-Fi connection in the Device Tab > Select HomeBase > HomeBase Settings > General> Wi-Fi Connection. His background includes a solid foundation as a sports writer for multiple daily newspapers, and he enjoys hiking and mountain biking in his spare time. Your problem should be solved now. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If the camera is flashing both colors, its firmware is being updated. .noScriptDisplayLongText { display : none; } When he's low on battery, the light turns red. They asked me to do a factory reset, and now they're asking where I bought it from (amazon), so I think they're just going to ship me a new one. i tried with my old iphone 6 and worked in the first try. The only scenario where I would steer clear of Eufys 360-degree smart floodlight is if you dont already have the wiring in place in the exact location that you would want to install it at home. No more ideas, I would contact the support as @Shenoy proposed. As you finish syncing the camera, the light will turn to solid blue. Auto-discovery didnt work, QR scan didnt work, manual add worked, but not as instructed. Ensure that the vacuum is not placed on the charging base. EDIT: Oh, I also tried putting the IP it was trying to assign into a DMZ. Doesn't seem to have made any difference, unfortunately. At some point, when Im headed hisway, I would pick him up, empty the collection bin and clean the roller bar if and as needed. First, download the Eufy Security app on your phone or smart device. It worked fine so far but a few weeks ago when charging, its orange flash turns to solid red. Every time hes on the job, they stalk and attack him as he makes his appointed rounds. Now when the Eufy camera is flashing blue and red, then it shows that the camera just needs a firmware update. I replaced the battery (quite expensive) and is STILL doing the same thing: solid red light after a few minutes charging. As it should. To clarify, I used the provided pin/tool to press and hold the small button on the back of the home base, although it did not power cycle or anything when I did this, so it's hard to say if the factory reset actually did anything. By the next day - system and cameras all stable and working as expected. I'm surprised the solution isn't more prevalent online if it's really just the battery. But in my experience, its well-sized, given the battery life. In so many ways, the Cam 2 Pro is the perfect security solution to mount above your driveway. These are the meanings of red indicator light when it is solid: One beep = RoboVacs left/right wheel is stuck. 2023 Reviewed, a division of Gannett Satellite Information Network LLC. Keep it civil. Not a good start and thinking I need to return this already. When I put it back on the dock i get a longer two tone beep followed by a single beep. Hell slowly spiral inward, thoroughly cleaning the area in question. Just emailed their support. AI routines have improved dramatically over the past several years, learning it, and once that process completed, hes pretty good. If your desired location for the Cam 2 Pro is missing one of the two essential pieces of the Eufy installation puzzle, you have basically three options. Two alarms indicate that the side brush of the RoboVac is stuck. Max provides full suction power and a deeper clean. Heads up: Looking for a new Eufy robot vacuum? Red light starts flashing. Just to let you know, due to an over-abundance of requests sent to customer service team in recent weeks, @AnkerSupport is unable to reply to your queries on the Eufy Security community at this time. Camera models like the Eufy Cam 2 or Eufy 2 Pro use indicator lights differently. Sturdy and capable, Id highly recommend them to anyone. Finally, the remote also has directional arrows, allowing you to drive the robot in any direction you like. Note that when the Eufy is charging, his power light will blink blue. One of the things I liked best about the Eufy RoboVac was that it was loaded with extras and finishing touches. Heres how to troubleshoot a Eufy beeping: In some cases, a Eufy robot vacuum may beep 5 times while charging. Depending on the Android version, examine the Frequency option, which displays either 2.4GHz or 5GHz. I use standard power on the non-carpet surfaces, and max on the carpet. if the app havent ask you for that yet means it hasnt find the homebase yet. It is as if it is not charging properly. These are the full messages I'm seeing in the router logs: https://imgur.com/ezBqtUu. Green blinking light on the home base. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Then unplugged provider Router; and reconnected ORBI mesh to Fibre ONT. Except, different- Ive had it for one day/one clean! So what does it mean when your Eufy camera is flashing blue and red? But it is more of a signal to alert users that the camera is ready to enter the setup process. It charges a bit then the led turns solid red. .noScriptDisplayLongText { display : block; } Arguments and attacks will lead to post locking, post/reply removal, or banning of users. If the power has been switched off at the wall, turn it back on and start the vacuum cleaner. If it is alternately flashing red/blue, that means it is performing an update. The file size is too big. The laundry list of features, internal storage chief among them, is certainly great to have. You can use this to either get him unstuck by forcing him to back away from something or to chase cats. Choose a unique ID and password. Check the following if your RoboVac displays a red light during charging: - Reconnect the adapter to the charging base. Pressing sync does nothing. Press and hold simultaneously the Home, Spot Clean, and Clean buttons. No beeping. i have the feeling is the android app but i can be wrong. Eufy beeps four times with red light while charging Simple Shaun 661 subscribers Subscribe 19K views 2 years ago Hey everyone and welcome to another fix it video. After that, the camera will return to its factory settings. The red flashing LED means the homebase has lost connection to either the router or the internet. Our writers, editors, and lab technicians obsess over the products we cover to make sure you're confident and satisfied. If all else fails, you should try resetting your Eufy robot vacuum. After all, if hes not going to pick up enough dirt to make a difference, then whats the point? Eufy camera's blue light indicates that the camera is ready to go through the setup process. FIx!! Good to see that the removal and reinsertion of the battery have fixed this problem for some people. No beeping. When I put it back on the dock i get a longer two tone beep followed by a single beep. I can return it of course, but what a pain! I have the Homebase 2 plugged into my TP Link switch which is plugged into my Eero wireless router which is plugged into my Spectrum router. If a Eufy is beeping, its letting you know that it needs your attention. So I started by plugging the Homebase 2 into my TP Link Network switch, and the lights went from solid Red to Flashing Blue and wouldnt go solid Blue, which subsequently meant that every time I went through the process in the Eufy app of adding said base, I got as far as the scanning the QR Code on the bottom of the base/Manually keying in the code and then continued to receive an error message that wouldnt allow me to progress to the next step of clicking the Sync button on the back of the base. Had to unplug the ORBI mesh modem/router (is plugged directly into Fibre ONT and configured as the modem/router) network completely and change the router back to the basic modem/router provided by the Telco. As you might expect, this causes him to focuses on the edges and clean anything that might have been missed during the regular cleaning cycle. If I take it back to its charger, it starts charging again normally for about 10 minutes then the light turns to solid red again. Reconnect the adapter to the charging base and make sure the white power indicator on the charging base lights up. What does the red light indicate on Eufy? On a whim, I tried assigning a static IP address to the MAC address on the home base, but that also did not help. supports HTML5 video. Still no luck. Can confirm I had this exact same issue yesterday with my Homebase 2 which I managed to rectify in the UK. The Cam 2 Pro is the natural successor to earlier Eufy floodlights like the Floodlight Cam and Floodlight Cam 2, bringing with it key improvements like beefed up recording storage, brighter lights, and handy features like subject lock and tracking. If either of the models flashes a red light, it signifies that the camera is working, but the antitheft alarm feature has been triggered. You can do that as well. Unplug the battery from the Eufy, and leave it for 10 minutes before reinstalling. After cleaning the whole home and returning automatically to its charging base, a cleaning map will be stored with the rooms categorized properly. Id seen a comment saying that it had been patched on a more recent firmware upgrade, so I thought I could try my old, ISP supplied BT Router and see if I could get that online, update the firmware and we should be in action. The Eufy comes with two extra filters, too, which is a super-nice touch. Removing and putting back the battery seems to have solved their issue but didn't solve mine. Purchases made through the links below may earn us and our publishing partners a commission. Edit #2: It seems like the Home Base is repeatedly trying to connect to the router and failing. Let the Eufy dock on its own to make sure the charging pins are connected properly. I tried to add the HomeBase 2 this morning and it worked first try. The initial setup of the floodlight is simple and straightforward, with the quick start guide and Eufy Security app walking you through the basics. Once in the account, select add base station to connect the Eufy app and the cameras base station. There are some neat, but not necessarily essential features like the floodlights smart illumination, which automatically adjusts light color temperatures based on times of day like sunrise and sunset. Suppose your Eufy cameras indicator lights are flashing blue. Open the EufyHome app for Android and select Add Device. If you press Auto or the house icon near the top of the remote, youll activate whole house mode. To date, hes never had any trouble docking himself when its time for a recharge. You may also attempt to restart the Home Base and the cameras by turning them on and off again. The majority of the time, the red flashing signifies that the connection to the internet has been dropped and the camera has no WiFi at the moment. @gaasen are there any beeps along with the red light. Additionally, it should only take around 5 minutes to update. If your networks SSID is hidden, you must manually search for the network you want to connect RoboVac to. Indicator lights can show up at any time on Eufy cameras and need to be tended to. Mine is doing the same. Hello, I have Eufy 11s model robot vacuum. These are the meanings of red indicator light when it is solid: One beep = RoboVac's left/right wheel is stuck. Four beeps = RoboVacs rolling brush is stuck. No particular reason, except that it just felt strange calling him The Eufy. He's a hard-working little guy, so I figured he deserved a proper name. Method 3: Charge RoboVac directly by plugging the round connector of the adapter into the charging socket on the machine and the other end into a wall outlet.What does red light on Eufy HomeBase mean?Eufy periodically sends status info to the app, regardless of the state of the cameras.
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