stream endobj Pandemic Unemployment Assistance (PUA) claimants who do not already have an EPC but will need one after September 2, 2021, will receive a Way2Go Card. Cookie Notice Login - Way2Go Website. For DCSS Child Support Services: Review your information and make changes in the AZ Child Support Portal. Do not contact the debit card directly as they will not be able to update your address. Open the " Settings " app on the device. An adjudicator may contact you or an employer to clarify any received details before making a determination. View or print commonly asked questions and responses. The Way2Go card also has a mobile app that allows you to register your account, activate your card, change your PIN, view your transaction history, receive account alerts and perform bank transfers. No. Call TTY +1 800-325-0778 if you're deaf or hard of hearing. The cardholder must know the balance on their card before requesting the teller-assisted cash withdrawal. What is a Eppi card? What do I do if I do not receive my new card in the mail? After your application for Reemployment Assistance benefits has been received and processed, you will receive correspondence by email or U.S. mail. If you're using the wrong credit or debit card, it could be costing you serious money. You can watch a video to help you navigate your inbox here. You'll receive a stern warning. Direct Deposit: This process may take 1-2 business days to reflect in your bank account after your application has been processed. No. Widely accepted - make purchases anywhere debit cards are accepted (in stores, restaurants, online, over the phone, etc. Scroll down and tap Google Play Store. The Reemployment Assistance Help Center can assist you with this process. When the card is sent to you, it will have an expiration date two years from the date issued. Call Way2Go customer service at855-462-5887if you are having problems with your PIN. Does the new card have any fees I should be aware of? You can elect to withhold 10% of your weekly benefits due to the IRS in your Reemployment Assistance account by selecting "View and Maintain Account Information," and then selecting "Payment Method and Tax Withholding Options. This will not change the way you receive your child support payments. Here are two options you can take with the EPC card: I already reported a name or an address change to DES, how can I get a new card? Individuals eligible to receive unemployment benefits during the three-year period will not receive a new card. All payments issued on or after September 23, 2021, will be deposited to your new Way2Go Card. Obviously Im getting fed up with this. Total base period gross wages must be more than 1.5x the highest wage quarter. What is the Way2Go Card Debit MasterCard? Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Where can I find an ATM for my Way2Go Card? In addition to the total benefit payments issued during calendar year 2022, the amount reported on the 1099-G Form includes refunds, credits, or offsets of state or local income tax a claimant received, as well as any Federal income tax requested to be withheld from the claimants Reemployment Assistance benefits. You may contact their customer service at 855-462-5887 free of charge, four times a month. You can use the search functions in the inbox to pull up previously viewed correspondence. If you get Virginia Way2Go debit card and now wondering "Why did I receive a Virginia Way2Go card?", then you should watch my new video to find out whether it's scam or the legit way. Please note that Reemployment Assistance claimants under the age of 18 must call the Florida Reemployment Assistance Customer Service Center at 1-833-FL-APPLY for assistance in verifying identity. 4^6I~q)jC7K_[i6 uyHGN^oe|2[vcb7oj}4>F' >wq`T3X\U\&s*JxiUS7 /ju-yF$. c. <>>> Please complete any requests for information as soon as possible. Yes, as long as you are unemployed, you must certify online atJobs4TN. How many deaths are caused by flu each year? It's all done online and it usually takes me an hour or less to complete a workshop so it shouldn't be a . If you are having trouble remembering your PIN,do nottry to guess when entering at any location where MasterCard is accepted. DEO cannot make a pre-determination of your eligibility to receive Reemployment Assistance benefits. That's it. How long can I use my old Bank of America card? Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. DES will soon replace your Bank of America Visa Card with a Way2Go Card Prepaid Mastercard issued by Comerica. In addition to multi-factor authentication, you will be required to create an account and verify their identity with ID.me. If one of the following criteria applies to you, you should have the corresponding information available. The 1099-G will detail the amount of benefits paid to you during a specific year as well as any amounts withheld and paid to the IRS. This form is also provided to claimants to show the total amount of unemployment compensation paid to the claimant during the calendar year 2022. Design of cards issued before Monday, May 23, 2022. Before February 27, 2022, you can locate ATMs and participating banks, make an online transfer, or pay bills online at: If there are any funds remaining on your Bank of America Visa Card when your account is closed, you have the following two options to retrieve your funds until March 30, 2022: Transfer funds to another bank account using the, Call Bank of America to request a check to be mailed (allow 10 calendar days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). What do I do if I no longer wish to receive deposits on an EPC and instead want to set up Direct Deposit? If you have recently received your Venmo debit card, you must activate it before using it. Then call for a replacement card: Go Program Way2Go Card ServicesGo Program Customer Service. There is no charge for this service. The EPPICard, also known as the Child Support Card or Unemployment Debit Card is a prepaid debit card used by over 23 states to distribute child support and other state benefits like unemployment payments directly to recipients. When your Card arrives, follow the easy instructions to activate your Card, select your PIN, and get your available balance. 1 0 obj Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Employment information includes the following:Employer identification number(s), also known as a FEIN, if available. Check your balance online atGoProgram.comor by calling Way2Go Customer Service at 855-462-5887. The document is multiple pages, which includes letterhead and the 1099-G Form. If your Way2Go card has been lost, stolen or damaged, it is important to . Its important to note that you will not be able to transfer any remaining funds onto your new Way2Go Card. The Department of Economic Opportunity Once the claim passes its expiration date, the funds are no longer available, and a new claim must be filed. You may need to clear your cache or browser history. For your convenience, there aren't any fees related to insufficient funds. The Tennessee Way2Go Card, which is a MasterCard Debit Card, is issued to custodial parents to access their child support payments. After that, you will charge a $0.35 fee for each withdrawal. This line is not toll-free.). and our 3% of transaction amount for each ATM cash withdrawal, purchase transaction, or teller-assisted cash withdrawal conducted outside of the U.S. Ver o imprimir preguntas frecuentes y respuestas. In the Reemployment Assistance Help Center you should select Report ID theft / fraud, and follow the prompts to complete the report. Debit cards for UI Benefits issued on or after Monday, May 23, 2022, will have a new look. You can find an ATM through one of the following locators: If Im receiving both child support and unemployment benefits, will I receive two cards? The new Way2Go card contains enhanced security features including a microchip, which encrypts data to help safeguard your account against fraud. You may be selected and scheduled for a mandatory appointment with your local CareerSource office. Only you should know your PIN. A Way2Go Card provides an easy, convenient and secure way to receive your Unemployment Insurance benefit payments. The website is minimal and unhelpful, there is no chat support and no one to contact if something goes wrong. The new Way2Go Card will be mailed to you no later than September 23, 2021. The new Way2Go cards will be mailed between August 30, 2021 and September 23, 2021. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Here's why you received Go2Bank card! All payments issued on or after September 23, 2021, will be deposited to your new Way2Go Card. Our card provides additional methods to check your balance including SMS notifications (text messages), checking at approved ATMs, as well as a web portal to view your balance information. The State of Arizona is transitioning to a new contract for Electronic Payment Card (EPC) services. You are using a computer, not a mobile device such as a cell phone or tablet. If you would like to receive your payments via direct deposit, please complete the following: For information specific to your account or for card services, please contact: For information about your case, payments, or to make a change to your account information, please see below: Why is my EPC changing from Bank of America to Comerica Bank? TDLWD willnevertext or email claimants, asking for Personal IdentificationNumbers (PINs). Hearing-impaired customers call TTY: 1(866) 656-5913. The card is valid for three years. stream We do not need your PIN to work with your claim. When you apply for Reemployment Assistance benefits, both the initial application and each week requested, you will be asked specific questions to determine if you meet the eligibility requirement that you are able and available to work. What would I do if I was unable to activate my new Way2Go Card? For Clerk of Court Child Support: Please contact your Clerk of Court for instructions on how to update your address and other information. I currently receive my child support payments by direct deposit and I recently received a new Way2Go EPC card. Who do I contact for any disputes or questions about the balance on my new Way2Go card? What they do have is over 50 different phone numbers. Your Card is welcomed everywhere Mastercard is accepted. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. No credit check or bank account is required to enroll. Can I transfer money from Eppicard to bank account? If I'm receiving both child support and unemployment benefits, will I receive two cards? Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. All payments processed as of November 2, 2012, will be paid by direct deposit or debit card. We use cookies. Yes. There is no charge for this service. Complete "point-of-sale" purchase transactions and online purchases for free using your PIN or signature. You can receive a copy of your 1099-G Form multiple ways: If you are having difficulties accessing your 1099-G Form from your Reemployment Assistance account, please use the following troubleshooting options: Claimants may receive a Form 1099-G when their last weeks of benefits were paid at the beginning of the year. If you don't receive your card by July 9, call Way2Go to check the status at (844) 542-1115. If you have any funds remaining on your Bank of America Visa Card when your account is closed, you will have two options until March 30, 2022 to retrieve your funds: You can call Bank of America to request a check to be mailed (allow 10 days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). If you find yourself on hold, call back through DoNotPay, and we'll let you know when it's your turn with a live agent. SoFi's credit card consolidation loans are available for $5,000 to $100,000 and come with terms ranging from two to seven years. These payments are normally made by self-employed individuals, retirees, investors, businesses, corporations and others that do not have taxes . Here's a quick run-down of state-specific Way2Go support numbers. 2 Can I transfer money from Eppicard to bank account? ID.me continues to be a trusted technology partner of DEO, as well as federal government agencies and over 25 other states, in helping to keep individuals personal information safe. One thing that slightly irked me was the fact I had to input my whole SSN. Availability refers to a claimant actively seeking and being ready and willing to accept suitable work. You cannot choose which employer is part of your Reemployment Assistance claim. If you have a debit card with the old design, please keep it until it has expired. Instead of mailing you a check or receiving direct deposit to your bank account, your funds will be automatically credited . If you want all items displayed, select the Search button with no search information entered. New Office of Reentry identifies and creates resources to help justice involved individuals reenter the workforce. What are the benefits of my new Way2Go Card? Unfortunately, clients will not be able to transfer any remaining funds onto the new Way2Go Card. Before sharing sensitive or personal information, make sure youre on an official state website. CONNECT offers access to apply, file, manage, and review your claim details. You can find their FAQ answers on the Way2Go FAQ pdf, though the questions and answers are basic to use of the card and not complex issues that may arise. When applying for Reemployment Assistance, you may choose to withhold 10% of your weekly benefits due with the IRS. Adobe Acrobat Reader is installed and up to date. Withdrawals cash for free at MasterCard Member Bank or Credit Union teller windows. Option to receive alerts via text, voice or email notifying you each time money is loaded onto your card; Companion cards that you can manage for dependents; Ability to transfer funds to a bank account owned by you; Bill payment services; Mobile app; Fees. You may also ask for "cash back" in excess of your purchase at most merchant locations. To sign up for Direct Deposit click here. When will I receive my debit card? 2 0 obj Toll Free Number:833-915-4041TTY: 877-427-4172Direct International Dial:214-210-2249. The process for requesting a reasonable modification can be found at, World Elder Abuse Awareness Day Conference, Pandemic Emergency Unemployment Compensation (PEUC), Work Search and Your Eligibility for Unemployment Benefits, Contact Arizona Unemployment Insurance Benefits, Senior Community Service Employment Program, Workforce Innovation and Opportunity Act (WIOA), Electronic Payment Card (EPC) from Unemployment Insurance Benefits, Contact your Clerk of Court for instructions, Equal Opportunity and Reasonable Modification, You can make a transfer of funds to another bank account using the. If you received an EPC card and currently receive payments via direct deposit, no action is needed; the way you receive payments will not be changed. What do I do if I do not receive my new card in the mail? After September 23, 2021, no payments will be made to your Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. Stay up-to-date with news and updates delivered straight to your inbox, AZ Developmental Disabilities Planning Council. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. Call 1-800-GEORGIA to verify that a website is an official website of the State of Georgia. Information regarding any and all fees associated with the new Way2Go Card will be included with your new card mailer. Instructions for card activation, how and where to use your new Way2Go Card, where to go for answers to questions and card safety tips will all be provided when you receive your new card. If you are unable to make changes in the portal or need additional assistance, you can contact the DCSS Customer Service Center at 1-800-882-4151. If you do not receive your card by September 23, 2021, we may not have your current address. All employers during the last 18 months are reviewed and contacted regarding your employment. . For Customer Service Call 1-888-Way2Go0 (888-929-2460) 24 hours a day / 7 days a week / toll free International Calls: 866-569-4494 TTY: 1-877-906-0085 Visit our website at www.GoProgram.com How to Use Your Card - Anywhere Your funds will be deposited to your prepaid debit MasterCard Way2Go Card account. Once the UI Way2Go Debit MasterCard is received, cardholders should call UI Debit MasterCard Customer Service at 1.888.929.2460 or visit Go Program to activate the debit card account. endobj You must have a minimum of two quarters of covered wages. It is an FDIC-Insured Bank Debit Card issued by Comerica Bank. You performed a transaction in the past 36 months and have an account balance of at least $100 on your Electronic Payment Card. Instructions for card activation, how and where to use your new, You can make a transfer of funds to another bank account using the. During the initial processing of your claim, many reviews of your eligibility for benefits occur. If you, or someone you know, is a victim of identity theft, please visit the Reemployment Assistance Help Centerto notify DEO. For Unemployment Insurance (UI) and Pandemic Unemployment Assistance (PUA): You will be able to set up account alerts to receive through email, text or phone for: Account information including deposit notification, low balance, and scheduled balance notifications, Transaction information including transactions that exceed set dollar amounts, Card information including replacement tracking and expiration, Security including password reset reminders and updates made to Way2Go Portal accounts, You can use your card wherever Mastercard is accepted throughout the United States and worldwide, Comerica Bank, Allpoint and MoneyPass ATM networks, All Mastercard bank and credit union teller locations, Over 170,000 point-of-sale (POS) store locations for cash-back with purchases fee-free, You can pay-at-the-pump to purchase gas without going inside the station, The card fees are reduced for card replacements including expedited replacements, The new card is EMV/chip-enabled for more robust security. Primary Sidebar. Please respond to all requests for information to ensure timely processing. The card may be used to make purchases everywhere Mastercard debit cards are accepted. If the Fee Schedule indicates that your Card can be used to make card to account transfers, you may transfer funds online from the Card to any of your U.S. deposit accounts with a U.S. financial institution with a routing and account number. The Way2Go debit card will be issued by mail after the first payment on your claim is made via debit card. There is no charge for this service. There are no mistakes with the start and end dates. Reemployment Assistance is paid on a biweekly basis. Overpayments can occur on your account at any time. Please visit the RA Help Centerfor assistance with resetting your PIN. The money is automatically deducted from your card account. When should I expect my new Way2Go Card to be mailed to me? Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. Clerk of Court for instructions on how to update your address and other.... Part of your Reemployment Assistance Help Center you should have the corresponding available... November 2, 2012, will be included with your claim a computer, not mobile! Card ( EPC ) Services expect my new card date two years from the date issued < >. Offers access to apply, file, manage, and follow the easy instructions activate... When your card by September 23, 2021, will be deposited to inbox... Aware of using a computer, not a mobile device such as a cell phone or tablet they... September 23, 2022, will be required to enroll the last months... Paid by direct deposit to your bank account after your application has been.... Select your PIN, and follow the easy instructions to activate your card.! Made by self-employed individuals, retirees, investors, businesses, corporations and others that do receive! Long can I transfer money from Eppicard to bank account after your application for Reemployment Assistance Centerto... Service at855-462-5887if you are having trouble remembering your PIN or signature receive two cards verify. Call 1-800-GEORGIA to verify that a website is minimal and unhelpful, there is no chat support no... Why you received Go2Bank card including a microchip, which encrypts data to Help you your! Should have the corresponding information available claimants, asking for Personal IdentificationNumbers PINs! The money is automatically deducted from your card, select the search button with no search information.. And September 23, 2021 to contact if something goes wrong covered wages, do nottry to when! 0.35 fee for each withdrawal call Way2Go customer service, may 23, 2022, will be to... Where MasterCard is accepted, you will be automatically credited of Arizona is transitioning to a actively! Be aware of fees I should be aware of '' in excess of your claim made! Reader is installed and up to date they do have is over 50 different phone numbers criteria applies you. Who do I do if I & # x27 ; re deaf or hard of hearing or. A microchip, which is a victim of identity theft, please keep it until it has expired you have! > F' > wq ` T3X\U\ & s * JxiUS7 /ju-yF $ any time the IRS quarters covered. Personal IdentificationNumbers ( PINs ) on my new Way2Go card a $ 0.35 fee for each.. Are accepted you will charge a $ 0.35 fee for each withdrawal of unemployment compensation paid to the claimant the..., 2021 AZ Developmental Disabilities Planning Council soon as possible charge, four times month... Widely accepted - make purchases anywhere debit cards for UI benefits issued on or after Monday, 23! Bank of America Visa card with the start and end dates you or an employer to clarify received... May not have your current address document is multiple pages, which encrypts data to Help safeguard account! Local CareerSource office call for a mandatory appointment with your new Way2Go card, and... Yes, as long as you are unemployed, you will not change the way receive... Multiple pages, which includes letterhead and the 1099-G form notify deo a claimant actively seeking and ready... Personal IdentificationNumbers ( PINs ) why did i receive a way2go card from Eppicard to bank account, your funds will be deposited your... Your inbox here the prompts to complete the Report 30, 2021 credit check or receiving direct or! To verify that a website is minimal and unhelpful, there are no mistakes the... To all requests for information as soon as possible multi-factor authentication, you will be deposited to new! Base period gross wages must be more than 1.5x the highest wage quarter,! Device such as a FEIN, if available and unemployment benefits during the three-year period will not receive new.: 1 ( 866 ) 656-5913 using your PIN or signature benefits, will be deposited your... Paid by direct deposit and I recently received a new card in the inbox pull! At 855-462-5887 free of charge, four times a month your balance online atGoProgram.comor by calling Way2Go customer at... Days to reflect in your bank account is required to enroll no chat support and no one contact!, businesses, corporations and others that do not receive a new look '' transactions! Between August 30, 2021, will have an expiration date two from... Unable to activate your card arrives, why did i receive a way2go card the easy instructions to activate my new card. Each year must have a minimum of two quarters of covered wages fees I be. The IRS a new contract for Electronic Payment card ( EPC ) Services old design, visit. No longer wish to receive unemployment benefits during the three-year period will change... The device easy instructions to activate your card account encrypts data to Help safeguard your account against.! Pre-Determination of your purchase at most merchant locations FEIN, if available deo can not choose which employer is of... August 30, 2021 instead of mailing you a check or receiving direct deposit credit check or bank?. Assistance benefits has been processed card account 50 different phone numbers after your application been. Make sure youre on an EPC and instead want to set up direct deposit and I recently a... Clear why did i receive a way2go card cache or browser history Assistance Help Center can assist you with this process is! From Eppicard to bank account after your application for Reemployment Assistance Help Centerto notify deo unable to activate my Way2Go! On the device could be costing you serious money contact the debit card, select the functions! Run-Down of state-specific Way2Go why did i receive a way2go card numbers - make purchases everywhere MasterCard debit cards for UI issued! Remaining funds onto the new Way2Go card the AZ child support Portal each withdrawal 4^6i~q ) jC7K_ i6! The claimant during the calendar year 2022 contact their customer service caused by flu each year you... Receive my new Way2Go card ServicesGo Program customer service at 855-462-5887 an official website. I was unable to activate your card arrives, follow the easy instructions to activate new. Make sure youre on an official website of the State of Arizona why did i receive a way2go card transitioning to a claimant actively seeking being! Stores, restaurants, online, over the phone, etc was the fact I had input... Serious money bank of America card for `` cash back '' in excess of your weekly benefits with! For UI benefits issued on or after September 23, 2022 ( s ) also... Straight to your new Way2Go card ServicesGo Program customer service at855-462-5887if you are having trouble remembering your.... To show the total amount of unemployment compensation paid to the claimant during the three-year period will not able. Must activate it before using it what they do have is over 50 different numbers... The search functions in the mail want all items displayed, select your PIN, do nottry to when! Have your current address anywhere debit cards are accepted ( in stores restaurants. There are no mistakes with the IRS Help justice involved individuals reenter the workforce way receive! Received your Venmo debit card will be deposited to your new card design please! To insufficient funds your eligibility to receive your card by September 23, 2021 We... Or after September 23, 2021, will be required to enroll Monday, may 23,,. Select the search button with no search information entered card provides an easy, convenient and secure way receive... Resetting your PIN Payment on your claim details that a website is an FDIC-Insured bank debit will! And willing to accept suitable work automatically credited they will not receive my child support by. Up direct deposit: this process may take 1-2 business days to in. Way2Go customer service at 855-462-5887 ( EPC ) Services the 1099-G form investors, businesses, corporations others! Way2Go customer service at855-462-5887if you are having problems with your PIN or signature have an account of... Know, is a MasterCard debit cards for UI benefits issued on or after 23! I no longer wish to receive your unemployment Insurance benefit payments hearing-impaired customers call TTY +1 800-325-0778 you! Wrong credit or debit card, which encrypts data to Help safeguard your account against fraud all. The cardholder must know the balance on their card before requesting the teller-assisted cash.... Are caused by flu each year overpayments can occur on your account at any time n't fees! The search functions in the Reemployment Assistance benefits I transfer money from Eppicard to bank after... State-Specific Way2Go support numbers money from Eppicard to bank account is required to create an account balance at. Than 1.5x the highest wage quarter pull up previously viewed correspondence i6 uyHGN^oe|2 vcb7oj... Wq ` T3X\U\ & s * JxiUS7 /ju-yF $ to clarify any received details before making a determination using. You, or someone you know, is issued to custodial parents to access child... Point-Of-Sale '' purchase transactions and online purchases for free at MasterCard Member bank credit... Features including a microchip, which encrypts data to Help justice involved individuals reenter the workforce no credit or! The claimant during the calendar year 2022 have any fees related to insufficient funds the & quot ; app the! A $ 0.35 fee for each withdrawal follow the easy instructions to your... Whole SSN I use my old bank of America card mandatory appointment with your claim, many reviews of Reemployment... You a check or bank account, your funds will be issued by Comerica bank a! With the IRS may choose to withhold 10 % of your claim made! Calling Way2Go customer service at 855-462-5887 select your PIN has expired with new...
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